Short answer: if you’re stuck, you can book a 45-minute call with our Customer Success team for $99. If you’d rather not fill the questionnaire in yourself, you can book a 1-hour session for $189, where our team builds the listing with you and you review it together before it goes live. Both are included with Concierge. We cover the initial MLS fine on a listing we built in full. Coverage ends with your first change to it.
Every MLS asks its own questions: room details, utilities, HOA, disclosures, tax information. Most sellers finish on their own, and your dashboard and Artur, our AI assistant, can answer most questions. When you want a person, here are the two options.
Option 1: MLS questionnaire support (45 minutes, $99)
For sellers who are filling in the questionnaire themselves and are stuck on a few questions.
- A Customer Success rep goes through the questions you’re missing or unsure about.
- They help you find the information: where to look in your tax records, HOA documents or utility bills, and what the MLS means by a field.
- You stay in charge of your answers. The rep doesn’t fill in the form for you.
Option 2: We build your listing with you (1 hour, $189)
For sellers who’d rather not do the questionnaire alone.
- Our team builds your listing with you during a one-hour session.
- You review it together before it goes live on the MLS.
- MLS fine coverage: if we built the listing in full, we cover the initial MLS fine on it. The coverage ends with your first change to the listing.
How booking works
- Pick a time on the booking page.
- Pay by card when you book. Your slot is confirmed once the payment goes through.
- Have your property details at hand: tax records, HOA information, and anything the questionnaire already asked you.
Compare the two sessions
| Questionnaire support | Listing creation | |
|---|---|---|
| Length | 45 minutes | 1 hour |
| Price | $99 | $189 |
| Who fills in the questionnaire | You, with our help | Our team, with you |
| Review before it goes live | You | Together |
| Initial MLS fine covered | No | Yes, until your first change |
| With Concierge | Included | Included |
FAQ
Is the help included in my package?
With Concierge, yes: both are included. With Basic or Enhanced, they’re optional add-ons, paid when you book. Artur and your dashboard guides stay free for every seller.
Can Beycome fill in the questionnaire without me?
No. Both sessions are done with you on the call, because only you know your home’s details and you confirm what goes on the MLS.
What does “initial MLS fine” mean?
MLSs can fine a listing for missing or wrong information. If our team built your listing in full during the 1-hour session, we cover that first fine. Once you change the listing yourself, the coverage ends.
I just have one quick question. Do I need to book?
No. Ask Artur in your dashboard first; it answers most questionnaire questions right away.
Related: Completing your MLS Questionnaire · Listing verification process · How long does the listing verification process take?